Whether you work in biotech, the pharmaceutical industry or even education, high-purity water matters. It keeps people hydrated, ensures pristine water quality for researchers and much more. Yet not all water system providers are made equal. It’s important to understand what you should look for when deciding on the right pure water solutions.
Common factors business professionals evaluate include cost, functionality and ease of use. Those details are essential, and they can make a big difference in your day-to-day operations. However, other factors less obvious factors also matter when choosing your service provider.
Let’s take a look at five of those criteria you should study before moving forward with a high-purity water system.
Quality #1: Transparency and fair pricing
Think of pure water as an investment, not as an expense. When you are evaluating pure water systems, ask for a cost breakout of what you’re buying. Seek to understand how each element of your water system works together and what factors into the respective value of those elements.
Choosing to work with a pure water system provider isn’t easy. The decision becomes more logical when you find a partner willing to sit down together and explain how each element is priced and what it will do for your business. A good potential partner will be able to explain each element of the billing process, if there will be ongoing maintenance costs and typical market costs.
Quality #2: Integrity and teamwork
It’s easy to work with a pure water system provider that tells you the truth and keeps its promises. That’s integrity. Even better are organizations that provide you with the kind of responsiveness and service you deserve. Avoid getting passed around from person to person and instead, stick with a service provider that treats you as a valued customer. You might end up working with several professionals to install and later maintain your pure water system. That’s OK, so long as they’re in regular communication and aligned with each other and with the needs of your business.
Quality #3: Reliable and cost-effective service
Downtime induces stress in your organization, leaves team members in limbo and often pushes costs higher. Find a pure water system provider that can dependably service your equipment. Preventive maintenance is important, and so is reliability if something unexpected arises.
When your business depends on the cleanest and highest-quality water, you need that to be paired with the highest-quality service available.
Quality #4: Consistent performing systems
One of the best things about a high-purity water system is the fact that it can run seamlessly in the background. You might even forget it’s there, but the equipment it is feeding certainly will not. Select a system known for its predictable performance.
You probably don’t have a lot of extra margin during the work week for distractions or deviations from the plans you’ve carefully organized. Picking the right pure water system provider upfront will deliver excellence and limit hassle in the long term.
Quality #5: Technical expertise
You need expert help to manage high-purity water for maximum results. Choose a service provider that knows the system it’s installing inside and out. Ask questions to gauge any prospective provider’s experience and track record managing the water system. Learn as much as you can so you can have confidence in this important investment. Don’t be afraid to do your homework and a little extra research so you can commit to a decision that’s in everyone’s best interest.
If you are seeking the high-purity water system that’s right for your business, the team at NEU-ION is ready to help. To schedule your free 30-minute site check, visit our website or call 800-678-4360.